Quality Policy

MEPAC CZ, s. r. o. operates in the field of precision engineering. Our main activities are: design, development, manufacture, and repair of molds (especially injection molds), tools, fixtures, and laser and other systems; injection molding of plastic parts; distribution and expert consulting in the field of specialized materials, instruments, and goods. We also provide our clients with training in laser welding, surface finishing, and polishing to a mirror-like finish.

Precision engineering has its place in many industries, and the products and services offered by MEPAC are used in the automotive, medical, aerospace, and mining industries, as well as in construction, horticulture, white goods, toys, and others. Our customers include professionals from small and large companies. Since our establishment, we have delivered to more than 50 countries around the world. Most of our production is directed to European markets.

MEPAC CZ has been ISO 9001 certified since 2009. Our plastic molding division offers customers processes that meet the IATF 16949 automotive industry standards. We are gradually improving and working towards obtaining certification.

Our activities are in line with the following values and principles: decency, mutual respect, consideration, willingness to improve, compliance with ethical and legal standards, environmental and social responsibility.

CUSTOMER POLICY

We care about what our customers need and what concerns them. Our top priority is customer satisfaction. Everything we do at our company is aimed at pleasing and satisfying our customers. We want to accurately anticipate the wishes and needs of our customers. We want to deliver on our promises. All of the company’s activities are guided by the desire to deliver products and services that significantly meet the required and expected needs of our customers.

SUPPLIER POLICY

The selection of suppliers and partners of MEPAC CZ, s. r. o. is subject to a strategy of long-term partnership. Suppliers are evaluated on the basis of monitored service quality, price efficiency, delivery flexibility, and innovative activity. We want to ensure quality and reliability from our suppliers.

EMPLOYEE POLICY

We want to ensure a professional level of all activities we perform. We want to have a stable team of employees who are satisfied with their work. The aim of our employee policy is to achieve effective teamwork among all employees, ensuring their responsible, proactive, and creative approach to tasks, while respecting management system rules and a willingness to continuously learn. All employees of MEPAC CZ, s. r. o. are familiar with the company’s quality policy and, through their consistent, responsible, and creative approach, ensure our customers’ satisfaction with the timeliness and quality of our products and services.

LONG-TERM GOAL

We want to provide our customers with modern products that are high-quality, reliable, and safe. We want to provide professional and high-quality services. We want to provide our customers with comprehensive solutions, including technological and price optimization, so that we can optimally solve their problems. We want to bring new products and services to the market and thus utilize our knowledge and technology. We want to continuously improve processes, including the application of new progressive technologies. We want to be at the forefront of the market in our areas of business.

 

10. 1. 2024

Ing. Milan Kaštan, Ph.D.
Prokurista, MEPAC CZ, s. r. o.